正確の問題と解答

すべての1Z0-465試験問題は、1Z0-465豊かな認定知識を所有する専門家は過去の試験データと最新の試験情報をまとめて作られるテストエンジンです。我々社の学習教材は実際試験内容を約98％にカバーし、あなたは1Z0-465模擬試験で高いポイントを保証します。支払い前に、試験問題集の無料デモをダウンロードして、質問と回答の正確性をチェックしてください。

もしお客様は初心者であるなら、我が社のOracle RightNow CX Cloud Service 2012 Essentials学習資料はより良い勉強方法とトレーニングガイドを提供して、お客様の学習の効率を向上させることができます。お客様はただ20～30時間ぐらいがかかって、我々の1Z0-465試験学習資料を練習すれば、試験に参加することができて、高いポイントを得られます。

我が社の1Z0-465試験勉強資料をオンランでダウンロードできます。1Z0-465試験問題教材のデモを無料に提供して、お客様が購入前に試験学習資料の正確性を良く了解することができます。お客様の支払い終了に、１０分以内に1Z0-465試験勉強資料をメールボックスに受け入れます。

デモをダウンロードする

無料更新サービス

我々社の1Z0-465試験勉強資料は認定試験の情報によって更新されています。購入の日から一年以内に更新サービスを無料で提供して、我々社のシステムはメールで更新している1Z0-465試験勉強資料をタイムリーに送信します。お客様は最新の1Z0-465試験勉強資料を得られるために、弊社は日々努力しています。

Oracle RightNow CX Cloud Service 2012 Essentials 認定 1Z0-465 試験問題:

1. Identify the seven data types that are available as custom fields.

A) Text Field
B) Multi Select Menu
C) Currency
D) Menu
E) Float
F) Text Area
G) Integer
H) Date/Time
I) Date Field
J) Yes/No

2. Your customer has asked you to create a report that will need to be sent to the executive management.
None of the receipts of this report has access to the system, and the same monthly report should be delivered to all recipients.
The management team frequently changes and your customer does not want to alter the report schedule after configuration.
After creating the report what two additional steps need to be taken?

A) Upgrade the permissions for the report to include the executive team.
B) Set the up staff accounts for the executive team.
C) Create a schedule record for the report.
D) Create and add the distribution list to the schedule.
E) Send a notification to the execution team that the report is available.
F) Create a dashboard for the report.

3. Your customer has two different types of end customers that will be visiting their knowledgebase website.
The types are "public customers" and "registered customers".
They would like to present additional knowledgebase answers to the registered customers.
Choose the two statements required to set up this type of environment.

A) Set up an access level without customer visibility and assign it to all the customer answers.
B) Create a special public answer status for the registered customer answers.
C) Create special Products and Categories for the registered customer answers.
D) Set up an access level without customer visibility and assign it to the registered customer answers.
E) Ensure registered customers in to the knowledgebase website and are assigned a service level with the access level to their account.

4. You have created variables for your customer address to be used throughout their system
What three pieces of functionality will allow the use of these variables?

A) Incidents
B) Standard text
C) Agent Scripting
D) Workflow
E) Answers
F) Incident Rules

5. Your customer was reviewing published answers in their knowledgebase.
They noticed that several of the answers had irrelevant answers listed in the "Answers other found helpful" section of the answer detail page.
What step is required to eliminate the individual irrelevant answers?

A) Delete the irrelevant answers from Sibling Answers.
B) Remove the related answers widget from the Customer Portal page.
C) Remove the irrelevant answers from manually related answers.
D) Block the irrelevant answers from Learned Links.

質問と回答：