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WGU Organizational Behaviors and Leadership (IBC1) 認定 Organizational-Behaviors-and-Leadership 試験問題:

1. An employee is motivated by prosperity, economic success, well-being, world peace, and autonomy and self-reliance in the workplace.
Which of the employee's motives is an instrumental value?

A) World peace
B) Economic success
C) Autonomy and self-reliance
D) Prosperity

2. How might a charismatic leader work to increase performance in an organization?
Select one.

A) Take a transactional approach emphasizing contingent rewards
B) Avoid confusion of purpose by adhering to strictly conventional behavior
C) Take a laissez-faire approach to encourage goal achievement
D) Convey through words and actions a new set of values

3. An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings.
Which kind of reward is this?
Choose 1 answer

A) Intrinsic reward
B) Compensatory reward
C) Extrinsic reward
D) Affiliation reward

4. A company decided to change their work organization from individuals working independently to production teams. However, they decided to continue their same approach to performance evaluation and salary adjustment, which had worked well since the performance evaluation process had been improved. After a year's experience with the new team structure, it was obvious that productivity had decreased. A consultant's conclusion was that the approach to performance appraisal and assigning rewards was a cause of the teams' failure to perform.
Which approaches to performance evaluation and granting rewards would have been more effective in this situation?
Select one.

A) Group performance evaluation with group rewards
B) Individual performance evaluation with group rewards
C) Individual and group evaluation with individual and group rewards
D) Group performance evaluation with individual rewards

5. Three employees meet face-to-face to identify a problem and resolve it through open discussion.
Which type of conflict resolution technique is this?
Select one.

A) Compromising
B) Problem solving
C) Devil's advocate
D) Smoothing

質問と回答：