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デモをダウンロードする

PMI Project Management Office Certified Professional 認定 PMI-PMOCP 試験問題:

1. In a global financial services company, the PMO recently implemented the " Provide Methodologies and Tools " service to ensure project teams use standardized approaches and tools for project management.
What key performance indicators (KPIs) should the PMO professional create to measure the performance of this specific service? (Choose 2)

A) Training hours per employee; Measure the number of hours spent training project teams to use the methodologies and tools, as well as the frequency of workshops or refresher courses provided by the PMO.
B) Tool adoption rate; Measure the percentage of project teams using the standardized methodologies and tools and assess how frequently they access the provided templates, frameworks, and guidelines.
C) Strategic outcomes delivery rate; Measure the percentage of strategic goals achieved through completed projects, considering that the service will directly ensure that the organization meets its broader strategic outcomes.
D) Governance compliance rate; Measure the percentage of projects fully compliant with corporate governance policies, considering the service will directly ensure compliance.

2. A software company hired a PMO professional to establish a new PMO to oversee the performance of its projects and create the required processes. The new PMO professional immediately conducted project management training sessions for all project managers, developed project templates, and regularly conducted project audits. After the PMO had been in service for a year, senior management decided to shut down the PMO due to lack of value generation.
What should the PMO professional have done differently to ensure that the PMO generated the desired value?

A) Change the frequency of project audits in order to reduce the PMO operating costs.
B) Conduct the required training on a smaller scale first before delivering the training to all project managers.
C) Validate and align with senior management ' s expectations at the beginning of the PMO setup.
D) Reduce the costs of the PMO in the first year and increase it gradually year over year.

3. The board of directors wants to oversee the company's strategic portfolio of capital projects. The PMO will support portfolio management.
What should the PMO professional do to ensure that the portfolio's alignment to strategy meets executives' expectations?

A) Implement portfolio management software for tracking progress.
B) Establish a benefits realization process to ensure aligned business outcomes.
C) Define the proper portfolio alignment to the company's strategy.
D) Develop a feedback loop so executives can provide their perceptions of service outcomes.

4. A company has a history of struggling to deliver projects on time and within budget. The PMO professional has been tasked with assessing the maturity and capability of the PMO in order to develop a plan for improvement.
What should the PMO professional do?

A) Review the PMO documentation for information on PMO maturity models.
B) Conduct a self-assessment using a PMO maturity model.
C) Interview PMO team members and stakeholders and record their suggestions.
D) Hire a consultant to conduct a PMO maturity assessment.

5. A PMO professional is supporting project managers who are implementing a new organization-wide user support system. The PMO professional needs to help the project managers enable change management effectively within the organization. In recent years, similar initiatives have failed because employees were too focused on the negative effects of change. The changes were enforced by sending memos to employees who did not adopt the new processes. The instructions to adopt the new processes did not offer any flexibility.
Which approach should the PMO professional recommend to enable change this time?

A) Build trust and collaboration and communicate a shared vision and goals early in the project.
B) Allow users to use social networks to express their negative feelings about the change.
C) Enforce the adoption of the new processes with zero tolerance for variations or room for user feedback.
D) Ensure that all users know exactly what to do in every situation during the change process.

質問と回答：