もしお客様は初心者であるなら、我が社のOracle Fusion Service 2026 Implementation Professional学習資料はより良い勉強方法とトレーニングガイドを提供して、お客様の学習の効率を向上させることができます。お客様はただ20～30時間ぐらいがかかって、我々の1Z0-1064-26試験学習資料を練習すれば、試験に参加することができて、高いポイントを得られます。

我が社の1Z0-1064-26試験勉強資料をオンランでダウンロードできます。1Z0-1064-26試験問題教材のデモを無料に提供して、お客様が購入前に試験学習資料の正確性を良く了解することができます。お客様の支払い終了に、１０分以内に1Z0-1064-26試験勉強資料をメールボックスに受け入れます。

デモをダウンロードする

無料更新サービス

我々社の1Z0-1064-26試験勉強資料は認定試験の情報によって更新されています。購入の日から一年以内に更新サービスを無料で提供して、我々社のシステムはメールで更新している1Z0-1064-26試験勉強資料をタイムリーに送信します。お客様は最新の1Z0-1064-26試験勉強資料を得られるために、弊社は日々努力しています。

正確の問題と解答

すべての1Z0-1064-26試験問題は、1Z0-1064-26豊かな認定知識を所有する専門家は過去の試験データと最新の試験情報をまとめて作られるテストエンジンです。我々社の学習教材は実際試験内容を約98％にカバーし、あなたは1Z0-1064-26模擬試験で高いポイントを保証します。支払い前に、試験問題集の無料デモをダウンロードして、質問と回答の正確性をチェックしてください。

Oracle Fusion Service 2026 Implementation Professional 認定 1Z0-1064-26 試験問題:

1. Your customer sells a wide variety of Mobile phones. To classify service requests efficiently you plan to create a new primary category called Mobile Phones.
Which four steps are required to define this new category?

A) Complete Category Name.
B) Check the Active flag.
C) Select Create Category > Create Child Category.
D) Select Create Category > Create Top-Level Category.
E) Select the task Manage Service Request Categories.
F) Select Service Catalog in Functional Areas.
G) Select Status = "Active".

2. When creating localized Digital Customer Service applications, in which order would you perform the following steps?
1. Update the English message as needed for your DCS application.
2. Export the English language message bundle.
3. Translate the English message bundle to all desired languages.
4. Import translated message bundles.

A) 2,4,3,1
B) 3,2,4,1
C) 1,3,2,4
D) 1,2,3,4

3. Which two options are true about reporting on milestones?

A) No standard reports on milestones are provided.
B) Administrator-defined milestone data is not included in Analytics.
C) Milestone reporting is performed via the CRM Service Request Real-Time subject area.
D) An as-delivered SLA Infolet shows near-overdue and overdue milestones.

4. Your customer has informed you about a possible error in the screen pop-up when receiving a call. The problem is that the edit contact screen pop is shown whenever a call is received but most of the time the calls are regarding open Service Requests. As a result, agents have to navigate to that page, losing time and being ineffective.
What is causing the problem?

A) Rules do not follow an order. When a call is received, the "edit contact" screen pop appears because it is the default rule that has been selected, regardless of the service request number or other tokens received.
B) Screen pops are not configurable. When a call arrives, the system automatically opens the page of the object in question, these cases being the contact page.
C) A configuration in the pages tab of the screen pop is missing, the URL to the page to be displayed has not been provisioned. The URL is empty so the system shows the contact edit page.
D) Rules follow a priority order. When the system finds a contact token it automatically opens the "edit contact" page, because that rule has been configured before the Service request rule, regardless if a service Request token is also available.

5. Milestones are a key component of Service Entitlements. Identify three correct options regarding milestones.

A) Milestones can be configured to start, pause, or complete based on a complex expression with AND, OR, and parentheses.
B) Milestones are customizable by an administrator to include any number of organization-specific milestone types.
C) Milestones are actions on a service request (SR) that must be completed by a specific time.
D) Milestones can be one of four default types: 'First Response', 'Second Response', 'Final Action', and 'Resolution'.
E) Milestones are commitments to handle SRs within certain timelines.

質問と回答：