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Salesforce AP-204 試験シラバストピック:

Salesforce Consumer Goods Cloud Accredited Professional 認定 AP-204 試験問題：

1. Universal Containers is using Communications Cloud for their B2B use cases. They have an integration with a legacy stack that will handle network provisioning and billing. As part of their Order Management process they have to send the customer data to the legacy app, which in turn provisions billing.
What should a Consultant recommend to make this callout easier to configure, easier to maintain, and performant?

A) Create a custom integration adapter to fetch the customer info and pass it to the payload that will be sent to the external application.
B) Model the customer data to Technical Products along with other Products and Services and create Decomposition relationships accordingly to send the right information within the callout tasks.
C) Model the customer data as fields on Order and pass the fields along with the other attributes to the payload.
D) Model the customer data as multi picklist attributes within the cart and create Decomposition relationships accordingly to send the right information within the callout tasks.

2. Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotionand inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure theyare able to capture these KPIs?

A) Add 'Backpack Fit' for the Computer Display Units checkbox to the In-Store Survey Assessment Task.
B) Create an Assessment Task Record type called 'Backpack Fit' for the Computer Display Units to capture the KPIs.
C) Create an asset called 'Computer Display Unit' and capture KPI called 'Backpack fit properly' using an assessment task.
D) Create an Asset record named 'Backpack Fit' for the Computer Display Units and link it to the Assessment Task via a lookup field.

3. Universal Containers has a requirement to establish dependencies between independent commercial products, such as ensuring that the 'Roaming Service' cannot be activated without first activating the 'Voice Service.' The provisioning system insists on receiving a single request for the activation of both products.
Which approach should the consultant recommend to ensure seamless integration and streamlined operations while addressing these business requirements?

A) Create a Relies-On Relationship between products and set the decomposition scope to OrderItem
B) Create a Relies-On Relationship between product and set the decomposition scope to Account
C) Create a Bundle Product and Multilevel Decomposition for fulfillment
D) Create a Relies-On Relationship between products and set the decomposition scope to Relies-On

4. Which Three actions should a System Admin perform to set up a survey assessment task in the Consumer Goods Cloud?

A) Create a Retail Store KPI record of 'Survey Type'
B) Create a Survey record using Salesforce survey application
C) Define an Assessment Task Definition of type 'In-Store Survey'
D) Define Assessment Indicator Definition to capture within survey
E) Generate survey invitations for the retail store 'Primary Contact'.

5. Infiwave offers Internet and Voice services to residential customers. In order to provision the services, a technician visits the customer location to install the modem, then provides the modem-related data over the phone, and after capturing the data the request is sent to the fulfillment system. Infiwave has identified that having the technicians provide the data over the phone is error prone.
Which two features should Infiwave use from Industries Order Management to support this functionality and to avoid errors during data capture?

A) Implement a Callout Orchestration item to execute a request on the fulfillment system for activation
B) Implement a Manual Orchestration item, assign it to the technician, and configure an OmniScript for the technician to capture the data
C) Implement a Milestone Orchestration item to execute a request on the fulfillment system for activation
D) Implement a Push Orchestration item, assign it to a technician, and configure an OmniScript for the technician to capture the data

質問と回答：